Empathy is an emotional and thinking muscle that becomes stronger the more we use it. Here are aRead More…
Research consistently proves that empathy is directly linked to business success and profit. Studies correlating empathy with increasedRead More…
When we see other people getting hurt, our brain responds in a characteristic way. The same neural circuitsRead More…
Probably because we do it so easily, we generally do not appreciate how complicated a process communication is.Read More…
The ability to communicate is vital to a species’ survival, and all animal species communicate, some in waysRead More…
Research and theory conducted worldwide on human learning repeatedly indicates there are a range of learning styles. We allRead More…
There is often a disparity in ‘what’ and ‘how’ many staff training and development organisations’ courses tryRead More…
Having been asked to give a psychologists perspective of empathy at a business event last year, I startedRead More…
Recently a colleague of mine referred to staff training and development and communication skills training as being ‘fluffy’.Read More…
What makes someone excellent when delivering staff training and development and/or facilitating learning in others? Read on forRead More…