Tips for Developing Empathy – Integrating This Into Staff Training Will Reap Rewards!
Empathy is an emotional and thinking muscle that becomes stronger the more we use it. Here are aRead More…
Can Empathy Be Learned? One To Consider For Staff Training!
Research consistently proves that empathy is directly linked to business success and profit. Studies correlating empathy with increasedRead More…
Empathy, Diversity and Staff Training
When we see other people getting hurt, our brain responds in a characteristic way. The same neural circuitsRead More…
Communication In The Workplace – Not An Easy Task
Probably because we do it so easily, we generally do not appreciate how complicated a process communication is.Read More…
Being Human – Effective Communication Training
The ability to communicate is vital to a species’ survival, and all animal species communicate, some in waysRead More…
Experiential Learning Makes All The Difference In Developing People
Research and theory conducted worldwide on human learning repeatedly indicates there are a range of learning styles. We allRead More…
‘What’ Vs. ‘How’ In Staff Training And Development
There is often a disparity in ‘what’ and ‘how’ many staff training and development organisations’ courses tryRead More…
How Empathy Impacts Business
Having been asked to give a psychologists perspective of empathy at a business event last year, I startedRead More…
Is Communication Skills Training Fluffy?
Recently a colleague of mine referred to staff training and development and communication skills training as being ‘fluffy’.Read More…
8 Skills A Successful Trainer Needs To Have In Business Communication Training
What makes someone excellent when delivering staff training and development and/or facilitating learning in others? Read on forRead More…