What Do Rats Tell Us About How We Learn?
My mother is terrified of rats. Actually anything that resembles a rat, e.g. mice, guinea pigs, gerbils, hamsters,Read More…
Caveman communication in the workplace
Many, many years ago, we had to fight animals and other home sapiens to the death in orderRead More…
Who’s Shoe Is It Anyway?
Ever been a pedestrian, a cyclist or a driver of a car? Ever get beeped and shouted atRead More…
Communication Skills: Listening or Hearing?
In business and in life, it is important to know how to listen properly, as when we believeRead More…
Why do managers go through leadership training and not improve?
On reading the 14th CIPD Learning and Talent Development Annual Survey 2012, I was delighted to see anRead More…
What Makes A Great Leader?
I asked a friend of mine about an old boss of his the other day, and what itRead More…
Short Term Sacrifice; Long-Term Sustainability
As I drove recently through a state in middle America, which will go unnamed for fear of offendingRead More…
Tips for Developing Empathy – Integrating This Into Staff Training Will Reap Rewards!
Empathy is an emotional and thinking muscle that becomes stronger the more we use it. Here are aRead More…
Can Empathy Be Learned? One To Consider For Staff Training!
Research consistently proves that empathy is directly linked to business success and profit. Studies correlating empathy with increasedRead More…
Empathy, Diversity and Staff Training
When we see other people getting hurt, our brain responds in a characteristic way. The same neural circuitsRead More…
Communication In The Workplace – Not An Easy Task
Probably because we do it so easily, we generally do not appreciate how complicated a process communication is.Read More…
Being Human – Effective Communication Training
The ability to communicate is vital to a species’ survival, and all animal species communicate, some in waysRead More…