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Conversations With Your Employees; Are You Asking The Right Questions?

Updated 31st July 2023

It may seem obvious, but an employees well-being and happiness plays an important role in the performance of an organisation.

Obvious, but is it being taken seriously enough, I ask?

The results of numerous studies shows that there is a relationship between employee happiness and workplace engagement. Happy and engaged workers are a lot more likely to have positive relationships with their managers, and are better able to handle new challenges and changes. They also feel valued by their employer, and as a result can deal with stress more effectively and overall are more satisfied with their lives (Krueger & Killham, 2005).

Throughout the past week, I found myself in various situations, from collaborating with groups in organisations, to engaging in heartfelt conversations with friends about their struggles in different relationships outside of work. These experiences served as poignant reminders of the challenges many of us face when attempting to have honest conversations that foster positive and flourishing relationships. It became evident that avoiding these crucial conversations can lead to a great deal of unhappiness and stress, underscoring the importance of addressing our communication barriers head-on.

Some of us skirt around the issue that we should be discussing, others ‘tell’ people what to do, and hence miss an opportunity to let the individual take real ownership of the solution. Sometimes people avoid having the conversation at all, and we’ve all seen examples of what happens then, at work and at home…

The thing is, we don’t have to be perfect communicators. We just need to listen, ask questions to understand, stop making assumptions and stop planning ahead in the conversations i.e. be present with and to the person in front of us and to the conversation that is actually happening.

I love the simplicity of the message in this TED talk, well worth a watch!:

 

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